Wardrobefusion is operated by Virtex Stadium Innovations Private Limited (“we”, “us”, “our”). Our goal is to ensure our users (“you”, “your”) enjoy a seamless shopping process. We understand that plans can change. If you need to cancel your order, we encourage you to act quickly to minimize any processing time. We strive to accommodate cancellations whenever possible, especially if your order has not yet been shipped. To initiate a cancellation, please contact our customer service team as soon as possible with your order details. We are here to assist you in making the cancellation process smooth and straightforward.
When you reach out to us with a cancellation request, our team will verify the status of your order. If the order is still in processing and has not been dispatched, we will proceed with the cancellation and refund process promptly. In the event that your order has already shipped, we may not be able to cancel it, but we can guide you on how to return the item once it arrives. Our goal is to provide clarity and support throughout this process. Your satisfaction is our priority, and we want to ensure you have a positive experience.
Once a cancellation is confirmed, we will initiate the refund process without delay. The time it takes for the funds to reflect in your account may vary depending on your payment method and financial institution. We recommend checking with your bank or payment provider for specific timelines regarding refunds. Rest assured, we are committed to processing your cancellation and refund as efficiently as possible. Transparency and trust are at the core of our relationship with our customers.
If you wish to modify your order instead of canceling it, please reach out to us as soon as possible. Depending on the status of your order, we may be able to change details such as shipping address or item selection. We encourage you to contact our customer service team with any changes you wish to make. Our flexible approach aims to accommodate your needs while ensuring a seamless shopping experience. We value your business and want to provide solutions that work for you.
We appreciate your understanding and cooperation regarding our cancellation policy. While we strive to process cancellations and refunds quickly, certain factors may affect timing and availability. Our team is always available to answer any questions or concerns you may have about your order. Your experience matters to us, and we are here to support you every step of the way. Thank you for choosing Wardrobefusion, where we prioritize your satisfaction in every transaction.